Position Summary: This position is responsible for reviewing, analyzing, and approving the investigation notes and proposed responses to customer complaints as provided by the Executive Complaints Coordinators, with a focus on root cause analysis, trends and potential risk to the organization and clients. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards. 2 Quick Apply Full-time 2 hours ago Full Job Description CardWorks Servicing (CWS) is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. We will conduct a thorough background check for all hires in compliance with applicable law which includes (but may not be limited to) a review of factors including the applicant’s personal credit history, drug testing, and employment/personal references.3. We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. Experience in Informatica ETL Tools will be an added advantage.Hands on experience with SQL-Based databases (e.g., Snowflake).Strong problem solving, written and verbal communication skills.Ability to work with data warehouse users, IT Business Analysts.Strong project management & analytical skills.Proficient in designing and developing SQL Queries & ETL Programs using cloud technologies and tools.Ability to gather requirements, apply strong analysis and design skills to build ELT and system specifications.Consumer Financial Services background, preferably credit card business knowledge.Ability to troubleshoot and solve complex technical problems.Experience building and implementing data ingest and egress patterns and pipelines.Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ stores. Experience in Big Data technologies like Data Lakes, Delta Lake, Data Factory, relational data stores in AWS Cloud Platform.Experience working with Analytics Databases like Snowflake, Redshift.Experience in scripting languages: Python, SQL.Minimum three (3) years’ experience in AWS Cloud technologies and data integration tools such as Amazon S3, Amazon Athena, AWS Glue, AWS Glue Catalog, AWS Lake Formation etc.Five (5) years’ experience in ETL/ELT development including building data ingestion & integration pipelines.Bachelor’s degree in software engineering/computer science/information technology or related field is required.Adherence to legal and company standards.Performs other job duties as assigned and fulfill report and data extraction requests as needed.Performs root cause analysis, resolves production issues and supports production teams.Assists with performing source data quality assessments.Supports system, integration and UAT testing.Troubleshoots, maintains, and supports the warehouse and the downstream data feeds sent to consuming applications.Design, develop, test, and deploy ELT programs to extract, stage, cleanse, transform and load the data needed.Prepares technical and system specifications documents including Source to Target Mapping covering data sources integration patterns, controls, data transformation and load rules.Creates ETL system design specifications and data flow diagrams etc.Works with applications specialists (SMEs) to understand data sources and perform data discovery and document the learnings.Works with business teams to understand business use cases, requirements and translate business requirements into data requirements.This role is responsible for developing data ingestion patterns, data pipelines, data extraction, load, and transformation (ETL) programs, ETL test plans, and automating the ETL process through scheduling and exception-handling routines. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.Īs a Senior Cloud Data Engineer, you will support data engineering related initiatives within Data Operations department with a focus on building data & analytics platform and data stores for consumption by data operations, reporting, business intelligence and analytics user community. CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America.
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